Frequently Asked Questions

Frequently Asked Questions

Do you offer Cash on Delivery?

Yes. Cash on Delivery is available for eligible orders across Pakistan.

What are the delivery charges?

Standard delivery is PKR 250. Standard delivery is free when the order total is PKR 5,000 or more. Express delivery is PKR 350.

How long does delivery take?

Orders are usually delivered within 3–6 working days. Delivery times can vary by city and courier conditions.

How can I request a return or exchange?

Contact us within 7 days of delivery. The item must be unused and kept in its original condition with its packaging, tags and accessories.

How can I contact ZN Stores?

Call or WhatsApp us at 0344 1605331, or email info@znstores.com.

Can product colours look slightly different?

We aim to show every product accurately, but colours can vary slightly because of lighting and screen settings.