Return & Exchange Policy

7-Day Return & Exchange Policy

You may contact ZN Stores within 7 days of delivery to request a return or exchange for an eligible item.

Eligibility

• The item must be unused and in its original condition.
• Original packaging, tags and accessories must be included.
• Proof of purchase or order details must be provided.

How to Start a Request

WhatsApp us at 0344 1605331 or email info@znstores.com before sending the item back. Our team will review the request and share the return address and next steps.

Items damaged through misuse, used items or items returned without their original packaging may not be eligible. Courier charges related to a return or exchange are confirmed by our team after reviewing the request.